Get the right help
Appointments
You can request an appointment online, by phone or in person. We review every request in the same way, however you contact us.
Online
Use our online form, open 8am to 6:30pm, Monday to Friday. Our clinical team reviews each request and sees those who need help most first.
By phone or in person
Call 0161 871 2450 or visit the surgery. Our reception team can fill in the form for you.
Enhanced hours
At Eccles Gateway: Monday to Friday 6:30pm to 8pm, and Saturday 9am to midday. Ring the surgery to book.
Pharmacy First
Your pharmacist can treat sinusitis, sore throat, earache, infected insect bites, impetigo, shingles and uncomplicated urinary tract infections in women, without a GP visit.
Cancel or change
Use the NHS App or your NHS account, the Patient Services system, or phone us during opening hours.
Home visits
Please come to the surgery if you can. If you need a home visit, phone before 11am.
We aim to review requests sent before 5pm on the same working day. Requests sent later are reviewed the next working day. If your symptoms get worse while you wait, do not wait for us to contact you. Call NHS 111, phone the practice, or call 999 in an emergency.
You can also use the online form to ask for a sick (fit) note or about test results.
Repeat prescriptions
Order your repeat medicines online. We cannot take repeat prescription requests by phone or email.
NHS App or account
See all your repeat medicines and choose the ones you need through the NHS account.
Patient Services
You can also order through the Patient Services GP online system.
How long it takes
You can usually collect your prescription 2 working days after ordering.
Choose a pharmacy
You need to nominate a pharmacy to collect from. You can change it at any time, in the app or website where you order, or at any pharmacy that accepts repeat prescriptions.
Medication reviews
We may ask you to come in for a regular review. We will contact you when one is due.
Local pharmacies
| Springfield Pharmacy at the surgery, 384 Liverpool Road, M30 8QD | 0161 707 8007 |
|---|---|
| Gatley Limited 220 Liverpool Road, M30 0PF | 0161 789 2058 |
| Peel Green Pharmacy 625 Liverpool Road, M30 7BY | 0161 789 1997 |
| Ross Chemist 356 to 358 Worsley Road, Winton, M30 8JA | 0161 789 3776 |
| Vincent Smith Pharmacy Monton Medical Centre, Canal Side, M30 8AR | 0161 789 3333 |
Pharmacists can advise on minor illnesses such as coughs, colds, sore throats and stomach upsets, and on medicines you can buy without a prescription. You do not need an appointment. Take unwanted medicines back to the pharmacy or the surgery, never in household bins or down the toilet. Find a pharmacy or check prescription charges.
Our services
For anything not listed here, call us on 0161 871 2450.
Referrals
Self-referral options and tracking an existing referral. Call 0161 871 2450 or ask at reception.
Surgery clinics
The clinics and services we run at the surgery. Call 0161 871 2450 or ask at reception.
Your health record
What your GP record holds and how to see it. Call 0161 871 2450 or ask at reception.
Someone else's information
How parents, family members and carers can access services for another person. Call 0161 871 2450 or ask at reception.
Change your contact details
Update your name, address or phone number. Call 0161 871 2450 or ask at reception.
Health advice
Trusted websites where you can find health information, grouped by topic.
General health information
Children, babies and pregnancy
NHS Healthier Together
Advice for parents on looking after children and babies.
Medicines in pregnancy
Free information from the Best Use of Medicines in Pregnancy (BUMPS) service, to help you decide about medicines when you are pregnant.
Muscles, bones and joints
Muscles, bones and joints
Guides to muscle, bone and joint problems from NHS inform, Scotland's national health information service.
Go2Physio
NHS self-referral physiotherapy for muscle and joint problems such as back ache and knee discomfort, without seeing a GP first. For people aged 16 or over who live in Salford or are registered with a Salford GP.
Mental wellbeing and recovery
Six Degrees
NHS Talking Therapies for anxiety and depression in Salford, and bereavement counselling across Greater Manchester.
Andy's Man Club
Free peer-led talking groups for men, in person across the UK and online. It cannot give urgent help, so in a crisis call NHS 111 or 999.
Breaking Free Online
A free online recovery programme for people dealing with alcohol or drug dependence.
Keeping active
Couch to 5K
A free NHS running plan for beginners, to help you build up to running 5km.
This information does not replace advice from a doctor or nurse. If you are worried about your health, ask us for help. If it is urgent, call NHS 111, and in an emergency call 999.
Opening hours
| Monday to Friday | 8:00am to 6:30pm |
|---|---|
| Saturday and Sunday | Closed |
Enhanced hours appointments are at Eccles Gateway: Monday to Friday 6:30pm to 8pm and Saturday 9am to midday. Ring the surgery to book.
When we are closed, use NHS 111 online (ages 5 and over) or call 111. For a child under 5, call 111. In a medical or mental health emergency, call 999.
Join the practice
Check that you live in our catchment area, then register online. It helps to have your NHS number. All are welcome: your nationality or immigration status does not affect your right to register.
Contact us
| Phone | 0161 871 2450 |
|---|---|
| Address | 384 Liverpool Road, Eccles, Manchester M30 8QD |
Before you visit
Please arrive a few minutes early and bring a list of any medication you take. If you have symptoms of an infection such as a cough or sickness, tell reception when you arrive.
To help us, cancel appointments you cannot attend so someone else can use them.
Feedback and complaints
We welcome your comments. You can review us on the NHS website, phone 0161 871 2450, or tell Healthwatch.
If you are unhappy with your care, it often helps to speak to the person involved first, as many problems can be sorted out quickly.
Making a formal complaint
Write to us as soon as you can after the event, at: Springfield Medical Centre, 384 Liverpool Road, Eccles, Manchester M30 8QD. Complaints are normally accepted within 12 months of the event, or of when you became aware of it.
To complain for someone else, we need their written consent. Ask at reception for a complaints form. We treat all complaints in confidence and keep them separate from medical records.
About this website
This is a temporary website for Springfield Medical Centre. The statements below apply to this website only.
Accessibility statement
We want everyone to be able to use this website. We aim to meet level AA of the Web Content Accessibility Guidelines (WCAG 2.2).
What we have done:
- You can use the whole site with a keyboard, and the link or button you are on is clearly highlighted.
- Text and colours are chosen to be easy to read, and you can enlarge the text using your browser's zoom.
- The pages work on phones, tablets and computers.
- Images have text descriptions for screen readers.
- The site follows your device's light or dark setting, and keeps movement to a minimum if you have asked your device to reduce motion.
We have not yet had this website formally tested, and we have not tested it with every screen reader or assistive technology. We do not know of any problems, but there may be some. Links to other services, such as accuRx, the NHS website and the NHS registration service, take you to sites that have their own accessibility statements.
If you find a problem, or you need information in another format such as large print, easy read or a different language, phone us on 0161 871 2450 or ask at reception, and we will do our best to help.
If you are not happy with how we respond, you can contact the Equality Advisory and Support Service (phone 0808 800 0082).
This statement was prepared on 27 October 2026.
Privacy notice for this website
Springfield Medical Centre, 384 Liverpool Road, Eccles, Manchester M30 8QD, is responsible for this website.
- What we collect: this website does not ask for your name, contact details or health information. It has no forms, accounts or comments.
- Other services: when you ask for an appointment, a repeat prescription or a sick note, or when you register, you are taken to another service such as accuRx, the NHS registration service, the NHS App or Patient Services. Each has its own privacy notice, which explains what it does with what you enter.
- Technical information: our web hosting company may keep standard technical records, such as your internet address and the pages you visit, to keep the site secure and working. We do not use these to identify you.
- Your health records: how we look after your medical information is explained in the practice's patient privacy notice. Ask at reception for a copy.
Under data protection law you have rights over your personal information, including the right to see it and to ask for it to be corrected. To use these rights or to ask how we handle your information, phone us on 0161 871 2450 or write to the practice manager at the address above. If you are unhappy with our answer, you can complain to the Information Commissioner's Office (phone 0303 123 1113).